In earlier posts, I introduced the T.E.A.M. model as the best defense against an enacted E.F.C.A. This model provides a guide to ensure that your employees have a voice, input and performance standards to live into at your company. In other words, give them “a dog in the fight,” so that they don’t need another dog “fighting for them.” I further explained that “T” stands for “touch them.” See and be seen. Manage by walking around (MBWA) or “genchi genbutsu” as the Japanese call it. (more…)