"Just a short note to thank you for your great help over the last 6 months. As I mentioned to you a month or so ago, my boss told me during my yearly review that " I am the most improved Manager in his group this year "! Just hearing these words from my boss is a testament of your hard work. I will never forget your words, " It is important to change how people listen to you". I believe that with your help, I am able now to get my points across without getting emotional, which has improved my relationship with my boss, peers and reports." -- Hazem Mansour, Engineering Director - Butler Manufacturing Company

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